vb77 Terms and Conditions

General Provisions

vb77 is an online betting and casino entertainment platform operated for users in Bangladesh. These Terms apply to all pages, services, games, bonuses, and promotional offers.

In addition to these Terms, the following policies also govern your relationship with vb77:

• Privacy Policy — How your personal information is collected and used.
• Responsible Gaming Policy — Guidelines for playing safely and responsibly.

In the event of any conflict between these Terms and other policies, the provisions of these Terms and Conditions shall prevail, unless specifically stated otherwise.

Eligibility and Age Requirement

To create an account and use the services on vb77, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age.
• You are using this platform voluntarily and of your own judgment.
• You may only hold one account in your name — multiple accounts are prohibited.
• You must provide accurate and verifiable identity information.
• You are not employed in any profession where participation in online gaming platforms is prohibited.

vb77 reserves the right to verify age and identity at any time. If verification is not completed, the account may be temporarily suspended and withdrawals may be withheld.

Account Registration and Security

When opening an account on vb77, you must provide accurate, complete, and up-to-date information. Providing false information may result in account cancellation.

The following rules apply regarding account security:

• Keep your login credentials (username and password) completely confidential — do not share them with anyone.
• Report any unauthorized access to your account immediately to [email protected].
• Operating an account on behalf of or in the name of another person is strictly prohibited.
• Operating multiple accounts from a single device or IP address is prohibited.

vb77 is not responsible for any loss resulting from unauthorized third-party access; however, if you notify us of a security breach in a timely manner, we will provide all possible assistance.

Deposits and Withdrawals

The following rules apply to financial transactions on the vb77 platform:

• Minimum deposit: ৳200 per method.
• Minimum withdrawal: ৳1,000.
• Standard withdrawal time: 10 to 45 minutes.
• Accepted payment methods: bKash, Nagad, and Rocket.

For deposits and withdrawals, the name registered on the account and the name on the mobile banking account must match. If the names do not match, the transaction may be rejected and refunds may be delayed.

vb77 may request identity verification and additional documentation for any suspicious transaction. If money laundering or fraud is suspected, the account will be suspended immediately.

Bonuses and Promotional Offers

All bonuses and promotional offers on vb77 are provided under specific conditions. By accepting a bonus, you are deemed to have automatically agreed to those conditions.

Welcome Bonus Terms:

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000.
• Wagering requirement: 10 times the bonus amount — calculated on the bonus amount only, not on the sum of the deposit and bonus.
• Example: On a ৳1,000 deposit, you receive a ৳1,200 bonus, giving a total balance of ৳2,200. Before withdrawing, you must complete ৳1,200 × 10 = ৳12,000 in bets.
• Example: On a ৳26,000 deposit, you receive a maximum bonus of ৳15,000, giving a total balance of ৳41,000.

General Bonus Rules:

• Participating in a promotion more than once is prohibited, unless explicitly permitted.
• If any irregularity or manipulation is found in bonus activity, the bonus and related winnings will be cancelled.
• vb77 reserves the right to modify, suspend, or cancel any bonus offer.
• Bonus funds cannot be withdrawn directly without first being wagered.

Betting and Gaming Rules

All gaming activities on the vb77 platform are conducted on the basis of fair play. The following rules apply to all users:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an abnormal result occurs due to a technical error or system failure, vb77 reserves the right to void that round and refund the bet amount.
• In sports betting, all odds and markets are subject to change. Odds may change before an event begins.
• Placing a bet on any event where the outcome is known in advance, including match-fixing, is strictly prohibited.
• Live casino and slots game rules are also governed by the terms of the respective game provider.

In the event of any dispute regarding a game result, the game log and server records shall be considered the final evidence. Contact [email protected] to resolve disputes.

Prohibited Activities

The following activities are strictly prohibited on the vb77 platform. Involvement in any of these may result in immediate account cancellation and all balances may be forfeited:

• Operating multiple accounts — holding more than one account in your own name or in the name of another family member.
• Bonus abuse — using any strategy with the intention of circumventing bonus rules.
• Fraudulent payments — conducting transactions using another person's payment details.
• Use of automated software — placing bets using bots, scripts, or automated tools.
• Collusion — coordinating with other players to gain an unfair advantage.
• Money laundering — using the platform to legitimize illegally obtained funds.
• False identity — creating an account with false information or evading the verification process.

Responsible Gaming

vb77 is committed to responsible gaming. We believe that gaming should serve only as a form of entertainment.

• You can contact us at any time to set deposit or betting limits on your account.
• Every user has the right to opt for temporary or permanent self-exclusion.
• If you feel that gaming is having a negative impact on your daily life, please visit our Responsible Gaming page.
• We follow a strict age verification process to protect minors from gaming.

If you need help, contact us via 24/7 live chat or at [email protected].

Privacy and Personal Data

vb77 gives the highest priority to the protection of your personal information. Our methods for collecting, processing, and protecting data are described in detail in our Privacy Policy.

In brief, vb77 follows these principles:

• Your information is used solely for providing services and verifying accounts.
• All data transmission is secured using SSL encryption technology.
• Your information is not sold or transferred to third parties without your consent.
• Information may be shared with authorities when required by legal obligation or for fraud investigation.

Limitation of Liability

To the maximum extent permitted by law, vb77 accepts no liability in the following circumstances:

• A game being interrupted mid-session due to internet disconnection or device failure.
• Account credentials falling into the hands of a third party due to the user's own negligence.
• Delays or errors in the systems of third-party payment providers (bKash, Nagad, Rocket).
• Unforeseen technical failures or force majeure events (natural disasters, cyberattacks, etc.).
• Abnormal results due to errors in game provider software.

In no circumstances shall vb77's liability extend beyond the amount of the direct loss. vb77 is not liable for indirect, special, or consequential damages.

Account Suspension and Cancellation

vb77 reserves the right to suspend or cancel an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Provision of false or incomplete information.
• If evidence of bonus abuse or fraudulent activity is found.
• If money laundering or illegal activity is suspected.
• If the account has been inactive for a long period.

Users may also request account closure at any time by contacting [email protected]. Before the account is closed, all valid balances will be available for withdrawal; however, bonus funds will be forfeited.

Changes to Terms and Dispute Resolution

vb77 reserves the right to modify these terms and conditions, in part or in full, at any time. A notice will be published on the platform for any significant changes.

If you continue using the platform after updated terms have been published, you will be considered to have accepted the new terms. We therefore recommend reviewing this page regularly.

Dispute Resolution Process:

• For any dispute, first contact our customer service team at [email protected].
• Support is also available 24/7 via live chat.
• We strive to resolve all disputes as fairly and promptly as possible.
• If an internal resolution is not possible, the matter will be referred to an independent mediator.